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Terms of Use



Your access to and use of Ministry of Renovation Pte Ltd (‘the Website”) and/or (“mobile apps”) and the Services outlined in the next Clause are subject exclusively to the Terms of Use. By using the Website/ mobile apps /Services, you are fully accepting the terms, conditions, and disclaimers contained in this notice. If you do not accept these terms of use, you must immediately stop using the Website/ mobile apps /Services.


Ministry of Renovation Pte Ltd reserves the right to updates or amend these Terms of use at any time without notice and your continued use of the Website/ mobile apps /Services following any changes shall be deemed to be your acceptance of such change. It is, therefore, your responsibility to check the Terms of Use regularly for any changes.


The Website/ mobile apps /Services is owned and operated by the Ministry of Renovation Pte Ltd and the company together with its owners, agent, employees, and directors are collectively referred to in this agreement as to the “company”.




Ministry of Renovation Pte Ltd (MOR) provides members with access to a community of information sharing including reviews, events, announcements, and marketplace (“the Services”). Unless explicitly stated otherwise, any new features that augment and/or enhance the current Services, including the release of new MOR resources, shall be subject to the Terms of Use. "www.mor.sg" and/or “ministry of renovation mobile apps” means MOR.




The content of the Website/ mobile apps /Services do not constitute advice and should not be relied upon marketing or refraining from making any decision.


Unless otherwise authorized by MOR, this Website/ mobile apps /Services is strictly for your personal and non-commercial use. You are strictly not allowed to copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from, or through, this website.


4. MEMBER CONDUCT IN PORTAL (Website/ mobile apps /Services)


As a condition of your use of this Website/ mobile apps /Services (www.mor.sg) and/ or (mobile apps), you warrant to www.mor.sg and/ or mobile apps that you will not use this Website/ mobile apps /Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

You agree to use the Communities only to send and receive messages and material that are proper and related to the particular subject. By way of example, and not as a limitation, you agree that when using a Community, you WILL NOT:

(a) Post Advertising & Promotional Contents

All posts or account names and signatures containing advertising, soliciting, and promotion contents in nature are not allowed in all of www.mor.sg website except under Industry Panel. They will be removed with/without prior warning by our Moderators/Administrators. MOR aims to build a knowledge base of valuable information contributed by our community. Parties who are interested in reaching out to our community should contact our sales department. Our sales executives will help you to work out an effective marketing campaign best suited for your needs.


You may send in your advertising enquiries to sales@mor.sg

(b) Badmouthing, Slandering, and Personal Attacks

While MOR allows members to share their experiences, MOR will not tolerate companies, agencies (or anyone with personal agenda) badmouthing/ defaming other companies. If found guilty, the party will be blacklisted and banned immediately. Personal attacks/flaming on fellow companies, consultants, and their businesses, moderators, or staff at MOR will not be tolerated.

(c) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.

Examples of non-acceptable content or links:

i) Pirated software

ii) MP3s

iii) Hackers programs or archives

iv) Warez Sites

v) Pornography images / videos / URL links

vi) Spamming Software

vii) Serial numbers, cracks, or anything related to the piracy of software

viii) Vulgarity

(d) Advertise (direct or indirect) or offer to sell any goods or services for any commercial purpose without MOR permission.

(e) Impersonate as a customer giving fictitious feedback or impersonate any person or entity, including but not limited to, a www.mor.sg / mor mobile apps official, moderator, admin, or falsely state or otherwise misrepresent your affiliation with a person or entity.

(f) Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

(g) Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

(h) Upload, post or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.

(i) Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another computer.

(j) Upload, post or otherwise transmit any Content that you do not have a right to transmit under any law or contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

(k) Conduct or forward surveys, contests, pyramid schemes, or chain letters.

(l) Download any file posted by another user of a Review that you know, or reasonably should know, cannot be legally distributed in such manner.

(m) Falsify or delete any author attributions, legal or other proper notices or proprietary designations, or labels of the origin or source of software or other material contained in a file that is uploaded.

(n) Restrict or inhibit any other user from using and enjoying the Communities.

(o) Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals. This may include, but is not limited to, providing instructions on how to assemble bombs, grenades, and other weapons, and creating "Crush" sites.

(p) Stalk or otherwise harass another.

(q) Collect or store personal data about other users.

(r) Use any device, software, or routine to interfere or attempt to interfere with the proper working of the Website/ mobile apps /Services.

(s) Create multiple user accounts and posing as a consumer to give false experiences with a company or business.

(t) Soliciting or spam the Private Messaging System (PM) or in the reviews.

(u) Post threads or start topics that are religious, political, and racist.

(v) Intentionally post false information to mislead other MOR members.

Repeated offence by any member will be deemed as an act of purpose in violation of our Terms of Use and Ministry of Renovation Pte Ltd reserves the right to ban offenders from using these reviews without prior notice. As such, cases may be handed over to the police for further investigation.



(a) You agree to indemnify and hold MOR, its officials, owner, administrators, and moderators harmless from any claims, demands, or other liabilities, including legal fees and costs, that are made by any third parties due to or arising from your use of the Website/ mobile apps /Services or Your breach of these Terms and Conditions. If you post material on the Website/ mobile apps /Services, you may prompt third parties into making statements about you that may be defamatory or offensive, even though your postings may be unobjectionable. You agree not to respond in kind, but to bring these statements to the attention of the Moderators and Administrators. By posting on MOR you are agreeing to hold MOR, its officials, owner, administrators, and moderators harmless and release MOR from all claims, demands, or other liabilities for any statements or material concerning you that are posted on the site by third parties, including by moderators and other volunteers, provided that MOR avail you with the opportunity to answer.


(b) You agree to hold full responsibility for yourself upon engaging any vendor/company/contractors in MOR Website/ mobile apps /Services at your own risk at all times. MOR will not be responsible and/or liable for any act and/or interfere with any relationship between user and companies in the event of a dispute and/or quarrel and/or compensation and etc…


(c) You acknowledge that MOR is purely providing a directory of renovation vendors to assist you with your renovation works, any dispute, payment, quality of material, workmanship, services, pricing or any works relating to this renovation works will have nothing to do with MOR. Hence, MOR is not responsible for the renovation works conduct between both consumer/user and vendor/company/contractors.


(d) You acknowledged and allowed MOR to collect, use, advertise your company images and/or videos and/or texts and/or any form of information given by your company for MOR marketing purposes.



(a) MOR retains the right to access to anyone account who MOR believes has violated the term of this agreement, or to anyone else for any reasons, which MOR need not disclose, or for no reason.


(b) MOR holds the right to remove/suspend / block / delete consumer/user account without any reason given if MOR suspects either this consumer/user or vendor/company/contractors have violated the terms of this agreement in the MOR portal (Website and mobile apps).




This website contains hyperlinks to other websites which are not maintained by MOR. MOR will not be liable for any damages resulting from access to those websites. Usage of the hyperlinks is entirely at the user's own risk.



MOR is not liable for any errors or interruption in service, whether within or outside of our control. The user and vendor understand that service may be temporarily unavailable due to maintenance, power interruptions, or any other unexpected causes.



All users and vendors may not republish any part of the content/material available on the Website/ mobile apps /Services either as part of any commercial service or for personal use without the prior “written permission” of MOR and its providers. Materials on this site, including, without limitation, names, logos, trademarks, service marks, images, articles, columns, graphics, photographs, illustrations, artwork, audio clips, video clips, software, and other elements making up the service are protected by copyrights and other intellectual property rights owned and controlled by MOR or by other parties that have licensed their material to the Website/ mobile apps /Services.

Ministry of Renovation and other MOR logos and product and service names are trademarks of MOR’s company. All other trademarks appearing on the site are trademarks of their respective owners and our reference to them does not imply or indicate any approval or endorsement by their owners unless such approval or endorsement is expressly made. It is understood that MOR is an information and service site and that references to other names and trademarks are necessary for the course of providing downloads, news, and commentary about the subjects that this site covers. MOR will enforce its intellectual property rights to the fullest extent of the law.



(a) The sole purpose of this website is to provide an information-sharing website to the general public allowing the public to reach out to companies within fingertips. Ministry of Renovation Pte Ltd does not vouch for or warrant the accuracy, completeness, or usefulness of any message, makes no warranty of any kind, and are not responsible for the contents of any message including defamatory, offensive, or illegal conduct of any author posting to this review or comment.

(b) All communications made in the review and any opinions, advice, views, statements the views, or other information expressed in this portal or site are those of the author and do not necessarily represent the views of www.mor.sg and/or mobile apps.

(c) MOR accept no responsibility for any losses, monetary or otherwise, incurred as a result of reliance whatsoever of such information and will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages for both consumer/user and vendor/company/contractors. Hence, MOR is not responsible for any cheating or insurance or rebate or discount in the event of any kind of a dispute between both consumer/user and vendor/company/contractors or any court case matter.


(d) The insurance checkbox that users check on in the service directory page refers to “public liability insurance”. This does not include any other insurance by the companies.


(e) MOR does not guarantee/ warranty the consumer/ user that the vendor/ company/ contractors in the Website/ mobile apps /Services are providing good services or price or workmanship. Consumer/ user is recommended to do their own due diligence background check on the respective vendor/ company/ contractors with government authority before engagement or make any payment for security reasons.


MOR does not hold responsibility for any liability for any Review or any claims, damages, or losses resulting from any use of the Site/ apps, or the materials contained therein.

(f) Companies and personnel will be solely responsible for the content they send to us to be put on this site. Neither MOR nor our service providers will be liable for any inaccuracy or errors in the content, or any actions taken in reliance thereon.


(g) For any misbehave / misconduct of behaviour for both consumer/ user and vendor/ company/ contractors in MOR Website/ mobile apps /Services, especially in review page causing either party to defame/ tarnish/ damage in reputation/ personal damage will be removed from MOR Website/ mobile apps /Services immediately and the case will be handed over to the police for further investigation.


(h) In its sole discretion, MOR reserves the right to reject post or remove any Review. All Ratings and Reviews of a Service Provider displayed to you reflect the opinions of other consumers. It does not reflect or represent the opinions or representations of MOR. MOR disclaims any and all representations or warranties with regard to Ratings and Reviews.


Reviews do not reflect the views of MOR, its parent, subsidiary, or affiliated companies, or its employees, officers, directors, or shareholders.


Furthermore, the reviewer acknowledges to let MOR contact the Service Provider about his or her work request. If a dispute arises between a consumer and Service Provider, the rating submitted may be held in pending status until resolution is reached. MOR does not hold responsibility for any liability for any Review or any claims, damages, or losses resulting from any use of the Site /apps, or the materials contained therein.


(i) MOR has the right to send in both mystery consumer/ user and vendor/ company/ contractors to check the system if it is the correct algorithm for MOR Website/ mobile apps /Services.


(j) By submitting your enquiry, you agree that Ministry of Renovation Pte Ltd (MOR), and its appointed vender/ companies/ contractors:

I. To contact you to understand and provide you with quotation, to the contact number and data you have provided, and

II. To collect, use, store and disclose your personal data, which you have provided in this enquiry form, in accordance with Ministry of Renovation Pte Ltd.’s Privacy Policy, and for MOR use for other marketing purposes.


(k) Consumer/ user is recommended to make payment in pro-rated method to the vendor/ company/ contractors for security reasons.

MOR reserves the right to revise, withdraw or make changes to these terms of use and conditions of the Site, in whole or in part, at any time with/without notice. All such revisions, withdrawals, and/or changes shall automatically be effective once they are posted on the Site.

Updated: 28 NOV 2022 ©





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